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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Secespol products

The group "New Technologies" offers for review the products of the plant Secespol: heat exchangers, economizers, insulation, draycoolers, etc.
  • Shell-and-tube heat exchangers Secespol
    Shell-and-tube heat exchangers
    DNA , etc.
  • Plate heat exchangers Secespol
    Plate heat exchangers
    L-Line, etc.
  • Capacitive heat exchangers Secespol
    Capacitive heat exchangers
    WP C1 0.25 m3, etc.
  • Economizers Secespol
    Economizers
    E 12.2, E 15.2, etc.
  • Isolation Secespol
    Isolation
    APFI et al.
  • Draycoolers Secespol
    Draycoolers
    SDF-H-N, SDF-H-S, SDV-H-N, etc.
  • Solutions for industry Secespol
    Solutions for industry
    For petrochemical, etc.
  • Steel tanks Secespol
    Steel tanks
    series A1, A2, B1, B2, etc.
  • Accessories Secespol
    Accessories
    MNT LC/LD, etc.

NEW TECHNOLOGIES GROUP

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